Operations Management activities and operational performance in service firms

By Prajogo Daniel I.   Goh Mark  

International Journal of Services Technology and Management, Vol. 8, Iss. 6, 2007-06 ,pp. : 478-490

Inderscience Publishers

Access to resources Recommend Favorite

Service operations strategy, flexibility and performance in engineering consulting firms

By Aranda Daniel Arias  

International Journal of Operations & Production Management, Vol. 23, Iss. 11, 2003-10 ,pp. : 1401-1421

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Service operations management: case studies of architectural firms' commitment to quality assurance

By Smith Alan D.   Offodile O. Felix  

International Journal of Services and Operations Management, Vol. 9, Iss. 2, 2011-06 ,pp. : 141-161

Inderscience Publishers

Access to resources Recommend Favorite

Validating dimensions of operations flexibility in Malaysian service firms: a confirmatory factor analytics approach

By Idris Fazli   Rahman Nik Mutasim Nik Abd   Hassan Mohd Ezani Mat   Aminudin Norsiah   Alolayyan Main Naser  

International Journal of Services and Operations Management, Vol. 14, Iss. 1, 2013-11 ,pp. : 79-84

Inderscience Publishers

Access to resources Recommend Favorite

Pushing the frontier of sustainable service operations management: Evidence from US hospitality industry

By Zhang Jie J.   Joglekar Nitin   Verma Rohit  

Journal of Service Management, Vol. 23, Iss. 3, 2012-06 ,pp. : 377-399

Emerald Group Publishing Ltd

Access to resources Recommend Favorite