Journal of Service Management

Publisher: Emerald Group Publishing Ltd

Founded in: 1990

Total resources: 29

E-ISSN: 1757-5826

ISSN: 1757-5818

Subject: C93 Management

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Journal of Service Management

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“We(b)care”

By De Pelsmacker Patrick,Purnawirawan Nathalia in (2015)

Journal of Service Management , Vol. 26, Iss. 3, 2015-06 , pp. 486-515

Emerald Group Publishing Ltd

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Adding services to product-based portfolios

By Kowalkowski Christian,Alejandro Thomas Brashear in (2015)

Journal of Service Management , Vol. 26, Iss. 3, 2015-06 , pp. 372-393

Emerald Group Publishing Ltd

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Perceptions are relative

By KeininghamTimothy LeeIpsos Loyalty, Parsippany, New Jersey, USA, CooilBruceGraduate School of Management, Vanderbilt University, Nashville, Tennessee, USA, MalthouseEdward CDepartment of Integrated Marketing Communication, Northwestern University, Evanston, Illinois, USA, LariviereBartCenter for Service Intelligence, Ghent University, Ghent, Belgium, BuoyeAlexanderSchools of Business, Fordham University, Bronx, New York, USA, AksoyLerzanMarketing Department, Fordham University, New York, De KeyserArneDepartment of Management, Innovation and Entrepreneurship, Ghent University, Ghent, Belgium in (2015)

Journal of Service Management , Vol. 26, Iss. 1, 2015-03 , pp. 2-43

Emerald Group Publishing Ltd

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Adoption of technology-based services: the role of customers’ willingness to co-create

By HeidenreichSvenFaculty of Law and Economics, Saarland University, Saarbrücken, Germany, HandrichMatthiasDepartment of Innovation Management in (2015)

Journal of Service Management , Vol. 26, Iss. 1, 2015-03 , pp. 44-71

Emerald Group Publishing Ltd

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Learning from socially driven service innovation in emerging economies

By ReynosoJavierService Management Research and Education, Tecnológico de Monterrey, EGADE Business School, San Pedro Garza Garcia, Mexico, KandampullyJayDepartment of Human Sciences, The Ohio State University, Columbus, Ohio, USA, FanXiuchengDepartment of Marketing, Fudan University, Shanghai, China, PauloseHannaDepartment of Human Sciences, The Ohio State University, Columbus, Ohio, USA in (2015)

Journal of Service Management , Vol. 26, Iss. 1, 2015-03 , pp. 156-176

Emerald Group Publishing Ltd

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