Prioritizing tactical quality improvement: An action research study

Author: Hales Douglas N.   Siha Samia M.   Sridharan V.   McKnew Judith I.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0144-3577

Source: International Journal of Operations & Production Management, Vol.26, Iss.8, 2006-08, pp. : 866-881

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Abstract