Towards a definition of a business performance measurement system

Author： Franco-Santos Monica Kennerley Mike Micheli Pietro Martinez Veronica Mason Steve Marr Bernard Gray Dina Neely Andrew

Publisher： Emerald Group Publishing Ltd

ISSN： 0144-3577

Source： International Journal of Operations & Production Management, Vol.27, Iss.8, 2007-07, pp. : 784-801

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