Towards an operations strategy for product-centric servitization

Author: Baines Tim   Lightfoot Howard   Peppard Joe   Johnson Mark   Tiwari Ashutosh   Shehab Essam   Swink Morgan  

Publisher: Emerald Group Publishing Ltd

ISSN: 0144-3577

Source: International Journal of Operations & Production Management, Vol.29, Iss.5, 2009-04, pp. : 494-519

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Abstract