

Author: Hardie Neil Walsh Paul
Publisher: Emerald Group Publishing Ltd
ISSN: 0265-671X
Source: International Journal of Quality & Reliability Management, Vol.11, Iss.4, 1994-04, pp. : 53-63
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content




Towards a better understanding of process documentation
The TQM Magazine, Vol. 18, Iss. 4, 2006-07 ,pp. :


Towards a better understanding of service excellence
Managing Service Quality, Vol. 14, Iss. 2-3, 2004-04 ,pp. :

