QFD application in an educational setting: a pilot field study

Author: Pitman Glenn   Motwani Jaideep   Kumar Ashok   Cheng Chun-Hung  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.12, Iss.6, 1995-08, pp. : 63-72

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Abstract