QFD application in an educational setting: A pilot field study

Author: Pitman Glen   Motwani Jaideep   Kumar Ashok   Cheng Chun Hung  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.13, Iss.4, 1996-06, pp. : 99-108

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Abstract