Total quality management: a new perspective for improving quality and productivity

Author: Gunasekaram A   Goyal S.K.   MArtikainen T   Yli-Olli P  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.15, Iss.89, 1998-12, pp. : 947-968

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Abstract