TQM enablers and business sustainability: An empirical study of the service sector in the North East of England

Author： Robson Andrew   Prabhu Vas B.   Mitchell Ed  

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.19, Iss.5, 2002-06, pp. : 610-632

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

TQM and business performance in the service sector: a Singapore study

By Brah Shaukat A   Wong Jen Li   Rao B Madhu  

International Journal of Operations & Production Management, Vol. 20, Iss. 11, 2000-11 ,pp. : 1293-1312

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Impact of leadership and senior management commitment on business excellence: an empirical study in the North East of England

By Prabhu Vas B.   Robson Andrew  

Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. : 399-409

Routledge Ltd

Access to resources Recommend Favorite

TQM in the service sector

By Mohanty R.P.   Behera A.K.  

Work Study, Vol. 45, Iss. 3, 1996-06 ,pp. : 13-17

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Excellence in service: an empirical study of the UAE banking sector

By Al-Marri Khalid   Ahmed Abdel Moneim M. Baheeg   Zairi Mohamed  

International Journal of Quality & Reliability Management, Vol. 24, Iss. 2, 2007-02 ,pp. : 164-176

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

New England Indic restaurants business and culture: an exploratory empirical study

By Barnes Nora Ganim   Singh Bal Ram   Parayitam Satyanarayana  

International Journal of Indian Culture and Business Management, Vol. 7, Iss. 3, 2013-09 ,pp. : 336-347

Inderscience Publishers

Access to resources Recommend Favorite