Strategy formulation framework for vocational education: integrating SWOT analysis, balanced scorecard, QFD methodology and MBNQA education criteria

Author: Lee S.F.   Lo K.K.   Leung Ruth F.   Ko Andrew Sai On  

Publisher: Emerald Group Publishing Ltd

ISSN: 0268-6902

Source: Managerial Auditing Journal, Vol.15, Iss.8, 2000-11, pp. : 407-423

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