The consumer anger phenomena: causes and consequences

ISSN： 0887-6045

Source： Journal of Services Marketing, Vol.25, Iss.6, 2011-09, pp. : 420-428

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Causes and consequences of emotions on consumer behaviour: A review and integrative cognitive appraisal theory

By Watson Lisa Spence Mark T.

European Journal of Marketing, Vol. 41, Iss. 5-6, 2007-06 ,pp. : 487-511

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Crime in Europe: Causes and Consequences

By Entorf Horst Spengler Hannes

Journal of Institutional and Theoretical Economics JITE, Vol. 158, Iss. 4, 2002-12 ,pp. : 734-735

Mohr Siebeck

Access to resources Recommend Favorite

Consumer cynicism: antecedents and consequences

By Chylinski Matthew Chu Anna

European Journal of Marketing, Vol. 44, Iss. 6, 2010-06 ,pp. : 796-837

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Marketing causes and implications of consumer confusion

By Mitchell Vincent-Wayne Papavassiliou Vassilios

Journal of Product and Brand Management, Vol. 8, Iss. 4, 1999-04 ,pp. : 319-342

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Transaction Costs on a National Level: Causes and Consequences

By Pryor Frederic L.

Journal of Institutional and Theoretical Economics JITE, Vol. 164, Iss. 4, 2008-11 ,pp. : 676-695

Mohr Siebeck

Access to resources Recommend Favorite