TQM emphasizing 5-S principles: A breakthrough for chronic managerial constraints at public hospitals in developing countries

Author： Withanachchi Nimnath   Handa Y.   Karandagoda K.K.W.   Pathirage P.P.   Tennakoon N.C.K.   Pullaperuma D.S.P.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0951-3558

Source： International Journal of Public Sector Management, Vol.20, Iss.3, 2007-04, pp. : 168-177

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