Examining student satisfaction with higher education services: Using a new measurement tool

Author： Gruber Thorsten   Fuß Stefan   Voss Roediger   Gläser-Zikuda Michaela  

Publisher： Emerald Group Publishing Ltd

ISSN： 0951-3558

Source： International Journal of Public Sector Management, Vol.23, Iss.2, 2010-01, pp. : 105-123

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