The role of expectations in patient assessments of hospital care: An example from a university hospital network, Turkey

Author: Bakar Coskun   Akgün H. Seval   Assaf A.F. Al  

Publisher: Emerald Group Publishing Ltd

ISSN: 0952-6862

Source: International Journal of Health Care Quality Assurance, Vol.21, Iss.4, 2008-06, pp. : 343-355

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Abstract