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International Journal of Health Care Quality Assurance, Vol. 20, Iss. 3, 2007-05 ,pp. : 215-231

Emerald Group Publishing Ltd

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Clinical governance is "ACE" - using the EFQM Excellence Model to support baseline assessment

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International Journal of Health Care Quality Assurance, Vol. 13, Iss. 4, 2000-04 ,pp. : 170-177

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EFQM approach and the Dutch Quality Award

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International Journal of Health Care Quality Assurance, Vol. 12, Iss. 2, 1999-02 ,pp. : 65-71

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Quality assessment of discharge letters in a French university hospital

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Addicted to quality - winning the Dutch Quality Award based on the EFQM Model

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