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Author: Szmigin Isabelle Canning Louise Reppel Alexander E.
Publisher: Emerald Group Publishing Ltd
ISSN: 0956-4233
Source: International Journal of Service Industry Management, Vol.16, Iss.5, 2005-12, pp. : 480-496
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
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