Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business-to-business, services context: an empirical examination

Author: Patterson Paul G   Spreng Richard A  

Publisher: Emerald Group Publishing Ltd

ISSN: 0956-4233

Source: International Journal of Service Industry Management, Vol.8, Iss.5, 1997-05, pp. : 414-434

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Abstract