Author: Smith Andrew Sparks Leigh Hart Susan Tzokas Nikos
Publisher: Emerald Group Publishing Ltd
ISSN: 0959-0552
Source: International Journal of Retail & Distribution Management, Vol.32, Iss.4, 2004-04, pp. : 190-204
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Foster Carley Whysall Paul Harris Lynette
The International Review of Retail, Distribution and Consumer Research, Vol. 18, Iss. 4, 2008-09 ,pp. :
Building customer loyalty in online retailing: The role of relationship quality
Journal of Marketing Management, Vol. 29, Iss. 3-4, 2013-02 ,pp. :