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The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores

By Grewal D., Baker J., Levy M., Voss G.B. in (2003)

Elsevier

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Consumer evaluations of different promotion types and price presentations: the moderating role of promotional benefit level

By Hardesty D.M., Bearden W.O. in (2003)

Elsevier

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Share of wallet in retailing: the effects of customer satisfaction, loyalty cards and shopper characteristics

By Magi A.W. in (2003)

Elsevier

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Hedonic shopping motivations

By Arnold M.J., Reynolds K.E. in (2003)

Elsevier

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Assimilation of advertised reference prices: the moderating role of involvement

By Chandrashekaran R., Grewal D. in (2003)

Elsevier

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The critical role of trust in obtaining retailer support for a supplier's strategic organizational change

By Lusch R.F., O'Brien M., Sindhav B. in (2003)

Elsevier

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eTailQ: dimensionalizing, measuring and predicting etail quality

By Wolfinbarger M., Gilly M.C. in (2003)

Elsevier

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Antecedents of satisfaction in a marketing channel

By Ping R.A. in (2003)

Elsevier

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Has the productivity of retail food stores really declined?

By Ratchford B.T. in (2003)

Elsevier

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Consumer perceptions of refund depth and competitive scope in price-matching guarantees: effects on store patronage

By Kukar-Kinney M., Walters R.G. in (2003)

Elsevier

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