Importance-performance analysis with benefit segmentation of spa goers

Author: Koh Suna   Yoo Joanne Jung-Eun   Jr Carl A. Boger  

Publisher: Emerald Group Publishing Ltd

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.22, Iss.5, 2010-01, pp. : 718-735

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