Evaluating communication competency of tour guides using a modified importance-performance analysis (MIPA)

Author: Jahwari Dawood Sulaiman Al   Sirakaya-Turk Ercan   Altintas Volkan  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1757-1049|28|1|195-218

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.28, Iss.1, 2016-01, pp. : 195-218

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract