Comparing Chinese and American attitudes towards complaining

Author: Ekiz Erdogan H.   Au Norman  

Publisher: Emerald Group Publishing Ltd

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.23, Iss.3, 2011-04, pp. : 327-343

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract