Service quality in consulting: what is engagement success?

By McLachlin Ron  

Managing Service Quality, Vol. 10, Iss. 3, 2000-06 ,pp. : 141-150

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Factors for consulting engagement success

By McLachlin Ron D.  

Management Decision, Vol. 37, Iss. 5, 1999-06 ,pp. : 394-404

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Service Quality: The Gap in the Australian Consulting Engineering Industry

By Samson Danny   Parker Rod  

International Journal of Quality & Reliability Management, Vol. 11, Iss. 7, 1994-07 ,pp. : 60-76

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Quality in the consulting service - evaluation and impact: a survey in Spanish firms

By Soriano Domingo Ribeiro  

Managing Service Quality, Vol. 11, Iss. 1, 2001-02 ,pp. : 40-48

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Quality in the work environment: a prerequisite for success in new service development

By Edvardsson Bo   Gustavsson BengtOve  

Managing Service Quality, Vol. 13, Iss. 2, 2003-02 ,pp. : 148-163

Emerald Group Publishing Ltd

Access to resources Recommend Favorite