![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Author: Chumpitaz Ruben Paparoidamis Nicholas G.
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.14, Iss.2-3, 2004-04, pp. : 235-248
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
By Águila-Obra Ana Rosa Del Padilla-Meléndez Antonio Al-dweeri Rami M.O.O.
Total Quality Management & Business Excellence, Vol. 24, Iss. 9-10, 2013-10 ,pp. :
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)