A study of the ISO 9000 certification process: consultant profiles and company behaviour

Author: Viadiu Frederic Marimon   Fransi Eduard Cristóbal  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.15, Iss.3, 2005-03, pp. : 290-305

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract