E-service attributes available on men's and women's apparel web sites

Author： Kim Minjeong   Kim Jung-Hwan   Lennon Sharron J.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0960-4529

Source： Managing Service Quality, Vol.21, Iss.1, 2011-01, pp. : 25-45

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Online service attributes available on apparel retail web sites: an E-S-QUAL approach

By Kim Minjeong   Kim Jung-Hwan   Lennon Sharron J.  

Managing Service Quality, Vol. 16, Iss. 1, 2006-01 ,pp. : 51-77

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

E-CRM Web service attributes as determinants of customer satisfaction with retail Web sites

By Feinberg Richard   Kadam Rajesh  

International Journal of Service Industry Management, Vol. 13, Iss. 5, 2002-10 ,pp. : 432-451

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Towards quality e-service in the public sector:: The evolution of web sites in the local public service sector

By Ancarani Alessandro  

Managing Service Quality, Vol. 15, Iss. 1, 2005-02 ,pp. : 6-23

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Information available on UK agricultural web sites

By Craig Gillian M  

Aslib Proceedings: new information perspectives, Vol. 51, Iss. 5, 1999-05 ,pp. : 155-166

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Optimisation of the determinants of e-service operations

By Ghosh Sid   Surjadjaja Heston   Antony Jiju  

Business Process Management Journal, Vol. 10, Iss. 6, 2004-12 ,pp. : 616-635

Emerald Group Publishing Ltd

Access to resources Recommend Favorite