Relational impact of service providers' interaction behavior in healthcare

Author： Gaur Sanjaya Singh   Xu Yingzi   Quazi Ali   Nandi Swathi  

Publisher： Emerald Group Publishing Ltd

ISSN： 0960-4529

Source： Managing Service Quality, Vol.21, Iss.1, 2011-01, pp. : 67-87

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Impact of deficient healthcare service quality

By Lee Pui-Mun   Khong PohWah   Ghista Dhanjoo N.  

The TQM Magazine, Vol. 18, Iss. 6, 2006-11 ,pp. : 563-571

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Evaluating application service providers

By Ekanayaka Yamaya   Currie Wendy L   Seltsikas Philip  

Benchmarking: An International Journal, Vol. 10, Iss. 4, 2003-04 ,pp. : 343-354

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Internet service providers in India

By Rao Siriginidi Subba  

Work Study, Vol. 49, Iss. 5, 2000-05 ,pp. : 178-186

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Impact of aggregating supplies from single supplier to a cluster of producers: opportunities for 3PL service providers

By Rai Prashanth Kumar   Kumar P.N. Ram   Sivakumar Appa Iyer   Mehta Peeyush   Mittal Ashok K.  

International Journal of Operational Research, Vol. 12, Iss. 2, 2011-09 ,pp. : 192-206

Inderscience Publishers

Access to resources Recommend Favorite

Evaluative and relational influences on service loyalty

By Butcher Ken   Sparks Beverley   O'Callaghan Frances  

International Journal of Service Industry Management, Vol. 12, Iss. 4, 2001-08 ,pp. : 310-327

Emerald Group Publishing Ltd

Access to resources Recommend Favorite