Private and public voice: exploring cultural influence

Author： Swanson Scott R.   Frankel Robert   Sagan Mariusz   Johansen Douglas L.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0960-4529

Source： Managing Service Quality, Vol.21, Iss.3, 2011-05, pp. : 216-239

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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