Developing and implementing a customer contact strategy

ISSN： 0960-4529

Source： Managing Service Quality, Vol.5, Iss.4, 1995-04, pp. : 44-48

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Developing and implementing value-based strategy

By Walters David

Management Decision, Vol. 35, Iss. 10, 1997-12 ,pp. : 709-720

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer focused performance improvement: developing a strategy for Total Quality

By Jones Christopher R.

International Journal of Technology Management, Vol. 16, Iss. 4-5, 1998-07 ,pp. : 494-504

Inderscience Publishers

Access to resources Recommend Favorite

Automation in a Customer Contact Environment

By Walley Paul Amin Viresh

International Journal of Operations & Production Management, Vol. 14, Iss. 5, 1994-05 ,pp. : 86-100

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Implementing Marketing Strategy

By McTavish Ronald

Management Decision, Vol. 26, Iss. 5, 1988-12 ,pp. : 9-12

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Emerging concepts for implementing strategy

By Cocks Graeme

The TQM Journal, Vol. 22, Iss. 3, 2010-01 ,pp. : 260-266

Emerald Group Publishing Ltd

Access to resources Recommend Favorite