

Author: Handley Roger
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.5, Iss.5, 1995-05, pp. : 53-56
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content










Quality strategy for transformation: a case study
By Breja S.K. Banwet D.K. Iyer K.C.
The TQM Journal, Vol. 23, Iss. 1, 2011-01 ,pp. :