Author： Taylor Chris
Publisher： Emerald Group Publishing Ltd
ISSN： 0960-4529
Source： Managing Service Quality, Vol.7, Iss.2, 1997-02, pp. : 77-79
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Profiles of the 1996 Baldrige Quality Award winners
By Taylor Chris
Managing Service Quality, Vol. 7, Iss. 2, 1997-02 ,pp. :
Access to resources
Recommend
Quality in Oregon, USA - the state quality award and its winners
By Taylor Chris
Managing Service Quality, Vol. 7, Iss. 5, 1997-05 ,pp. :
Total Quality Management & Business Excellence, Vol. 24, Iss. 5-6, 2013-06 ,pp. :
By Boulter Louise Bendell Tony Dahlgaard Jens
International Journal of Operations & Production Management, Vol. 33, Iss. 2, 2013-02 ,pp. :