Author: Coulson-Thomas Colin J
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.7, Iss.6, 1997-06, pp. : 301-306
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Quality management in a teaching organization
Total Quality Management, Vol. 6, Iss. 5, 1995-12 ,pp. :
Role sets and organization structure
Leadership and Organization Development Journal, Vol. 17, Iss. 4, 1996-04 ,pp. :