Author: Angeli Ioannis Jones Jeffrey Sabir Bahir
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.8, Iss.3, 1998-03, pp. : 198-211
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract