Continuous improvement efforts in healthcare: a case study exploring the motivation, involvement and support necessary for success

By Kovach Jami   Torre Luis De la   Walker David  

International Journal of Six Sigma and Competitive Advantage, Vol. 4, Iss. 3, 2008-12 ,pp. : 254-269

Inderscience Publishers

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Medication errors, handoff processes and information quality: A community hospital case study

By Chircu Alina M.   Gogan Janis L.   Boss Scott R.   Baxter Ryan  

Business Process Management Journal, Vol. 19, Iss. 2, 2013-04 ,pp. : 201-216

Emerald Group Publishing Ltd

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Implementing quality initiatives in the human resources department of a hospital: a case study

By Moody David   Motwani Jaideep   Kumar Ashok  

Managing Service Quality, Vol. 8, Iss. 5, 1998-05 ,pp. : 320-326

Emerald Group Publishing Ltd

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The profitability of customer-targeted quality improvement efforts: an empirical examination

By Yasin Mahmoud   Correia Elisabete   Lisboa João  

The TQM Magazine, Vol. 16, Iss. 1, 2004-01 ,pp. : 45-49

Emerald Group Publishing Ltd

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Developing quality healthcare software using quality function deployment: a case study based on Sultan Qaboos University Hospital

By Ahmed Mohiuddin   Islam Rafikul   Al-Wahaibi Salim Khloof  

International Journal of Business Information Systems, Vol. 1, Iss. 4, 2006-02 ,pp. : 408-425

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