Author： Tran Nga D. Nguyen Thanh T. Nguyen My T.N.
Publisher： Emerald Group Publishing Ltd
ISSN： 0968-4883
Source： Quality Assurance in Education, Vol.19, Iss.2, 2011-04, pp. : 130-140
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Lloyds TSB - a step in the right direction
By King Liz
Industrial and Commercial Training, Vol. 30, Iss. 1, 1998-01 ,pp. :
Access to resources
Recommend
The direction of change in multi-item measures of service quality
Managing Service Quality, Vol. 11, Iss. 4, 2001-08 ,pp. :
The Thai foundation quality system standard
The TQM Magazine, Vol. 12, Iss. 1, 2000-01 ,pp. :