What went wrong? Franchisors and franchisees disclose the causes of conflict in franchising

Author: Frazer Lorelle   Weaven Scott   Giddings Jeff   Grace Debra  

Publisher: Emerald Group Publishing Ltd

ISSN: 1352-2752

Source: Qualitative Market Research: An International Journal, Vol.15, Iss.1, 2012-01, pp. : 87-103

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Abstract