A Performance Assessment of the US Baldrige Quality Award Winners

By Wisner Joel D   Eakins Stan G  

International Journal of Quality & Reliability Management, Vol. 11, Iss. 2, 1994-02 ,pp. : 8-25

Emerald Group Publishing Ltd

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Quality management in New Zealand: A critical review

By Houston D.J.   McKean J.K.  

Total Quality Management, Vol. 13, Iss. 6, 2002-09 ,pp. : 749-758

Routledge Ltd

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Malcolm Baldrige National Quality Award: Critical issues and inherent values

By Loomba Arvinder P.S.   Johannessen Thomas B  

Benchmarking: An International Journal, Vol. 4, Iss. 1, 1997-01 ,pp. : 59-77

Emerald Group Publishing Ltd

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QUALITY CORNER: Internal assessment methodologies: the ubiquity and usefulness of the Baldrige criteria

By Reames J Michael  

International Journal of Quality Science, Vol. 3, Iss. 4, 1998-04 ,pp. : 368-375

Emerald Group Publishing Ltd

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Baldrige Winners Committed to Service Quality

By Taylor Chris  

Managing Service Quality, Vol. 4, Iss. 2, 1994-02 ,pp. : 26-30

Emerald Group Publishing Ltd

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