Author: Urban Wieslaw
Publisher: Emerald Group Publishing Ltd
ISSN: 1368-3047
Source: Measuring Business Excellence, Vol.13, Iss.1, 2009-03, pp. : 72-81
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Gauging performance in the service industry
Journal of Business Strategy, Vol. 34, Iss. 3, 2013-05 ,pp. :
By Seng Jia-Lang Tsai Wen-Huei
International Journal of Accounting, Auditing and Performance Evaluation, Vol. 4, Iss. 4-5, 2008-02 ,pp. :