Reducing employees' turnover in transactional services: a Lean Six Sigma case study

By Laureani Alessandro   Antony Jiju  

International Journal of Productivity and Performance Management, Vol. 59, Iss. 7, 2010-09 ,pp. : 688-700

Emerald Group Publishing Ltd

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Six Sigma and Lean in healthcare logistics centre design and operation: a case at North Mississippi Health Services

By Jin Mingzhou   Switzer Mike   Agirbas Gozde  

International Journal of Six Sigma and Competitive Advantage, Vol. 4, Iss. 3, 2008-12 ,pp. : 270-288

Inderscience Publishers

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Lean Six Sigma implementation case studies

By Pickrell Gary   Lyons Harry J.   Shaver Judy  

International Journal of Six Sigma and Competitive Advantage, Vol. 1, Iss. 4, 2005-12 ,pp. : 369-379

Inderscience Publishers

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Customer-orientated Six Sigma in call centre performance measurement

By McAdam Rodney   Davies John   Keogh Bill   Finnegan Anthony  

International Journal of Quality & Reliability Management, Vol. 26, Iss. 6, 2009-06 ,pp. : 516-545

Emerald Group Publishing Ltd

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A case study: applying Lean Six Sigma concepts to design a more efficient airfoil extrusion shimming process

By Hardeman Claiborne  

International Journal of Six Sigma and Competitive Advantage, Vol. 6, Iss. 3, 2011-04 ,pp. : 173-196

Inderscience Publishers

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