Does service-dominant design result in a better service system?

Author： Edvardsson Bo Ng Gloria Min Choo Zhi Firth Robert Yi Ding

ISSN： 1757-5818

Source： Journal of Service Management, Vol.22, Iss.4, 2011-08, pp. : 540-556

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Why is service-dominant logic based service system better?

By Edvardsson Bo Ng Gloria Choo Zhi Min Firth Robert

International Journal of Quality and Service Sciences, Vol. 5, Iss. 2, 2013-06 ,pp. : 171-190

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Service-dominant networks: An evolution from the service-dominant logic perspective

By Löbler Helge

Journal of Service Management, Vol. 24, Iss. 4, 2013-08 ,pp. : 420-434

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Service-dominant logic for managing the logistics-manufacturing interface

The International Journal of Logistics Management, Vol. 26, Iss. 1, 2015-05 ,pp. : 195-214

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Building procurement capability for firm performance: a service-dominant logic view

By Dobrzykowski David D. Hong Paul C. Park Jong Soon

Benchmarking: An International Journal, Vol. 19, Iss. 4-5, 2012-07 ,pp. : 567-584

Emerald Group Publishing Ltd

Access to resources Recommend Favorite