How Service Quality Affects Customer Loyalty in the Travel Agency: The Effects of Customer Satisfaction, Service Recovery, and Perceived Value

By Kuo Nien-Te   Chang Kuo-Chien   Cheng Yi-Sung   Lai Chia-Hui  

Asia Pacific Journal of Tourism Research, Vol. 18, Iss. 7, 2013-10 ,pp. : 803-822

Routledge Ltd

Access to resources Recommend Favorite

Exploring relationships between Mongolian destination brand equity, satisfaction and destination loyalty

By Chen Ching-Fu   Myagmarsuren Odonchimeg  

Tourism Economics, Vol. 16, Iss. 4, 2010-12 ,pp. : 981-994

IP Publishing Ltd

Access to resources Recommend Favorite

Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market

By Neuts Bart   Romão João   van Leeuwen Eveline   Nijkamp Peter  

Tourism Economics, Vol. 19, Iss. 5, 2013-10 ,pp. : 987-1004

IP Publishing Ltd

Access to resources Recommend Favorite

Relationships of Perceived Justice to Service Recovery, Service Failure Attributions, Recovery Satisfaction, and Loyalty in the Context of Airline Travelers

By Nikbin Davoud   Marimuthu Malliga   Hyun Sunghyup Sean   Ismail Ishak  

Asia Pacific Journal of Tourism Research, Vol. 20, Iss. 3, 2015-03 ,pp. : 239-262

Routledge Ltd

Access to resources Recommend Favorite

How golf players’ satisfaction from golf experience predicts their loyalty intentions? Mediating role of perceived value

By Kiymalioğlu Aslıhan   Inana Eda Atilgan  

International Journal of Culture, Tourism and Hospitality Research, Vol. 9, Iss. 2, 2015-06 ,pp. : 117-132

Emerald Group Publishing Ltd

Access to resources Recommend Favorite