Interpretative dimension of user-driven service innovation: Forum Theatre in facilitating renewal in Finnish public health care

Author: Pässilä Anne   Oikarinen Tuija   Parjanen Satu   Harmaakorpi Vesa  

Publisher: Emerald Group Publishing Ltd

ISSN: 1746-5265

Source: Baltic Journal of Management, Vol.8, Iss.2, 2013-04, pp. : 166-182

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Abstract