A Lean Six Sigma execution strategy for service sectors: what you need to know before starting the journey

Author: Waterbury Theresa   Bonilla Claribel  

Publisher: Inderscience Publishers

ISSN: 1479-2494

Source: International Journal of Six Sigma and Competitive Advantage, Vol.4, Iss.4, 2009-02, pp. : 395-408

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Abstract