![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Author: Hartel Charmine E.J. Gough Helen Hartel Gunter F.
Publisher: Inderscience Publishers
ISSN: 1740-8938
Source: International Journal of Work Organisation and Emotion, Vol.1, Iss.3, 2006-09, pp. : 232-254
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
The role of emotional satisfaction in service encounters
By Wong Amy
Managing Service Quality, Vol. 14, Iss. 5, 2004-05 ,pp. :
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
By Boxer Israel Rekettye Gabor
International Journal of Services and Operations Management, Vol. 8, Iss. 2, 2011-02 ,pp. :