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International Journal of Electronic Marketing and Retailing, Vol. 2, Iss. 3, 2008-12 ,pp. : 203-219

Inderscience Publishers

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Investigating customer satisfaction, loyalty and web usability concerning the use of Word-of-Mouth as a means of referral among internet banking users in Malaysia

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International Journal of Electronic Finance, Vol. 5, Iss. 4, 2011-10 ,pp. : 357-373

Inderscience Publishers

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The empirical study of customer satisfaction and continued behavioural intention towards self-service banking: technology readiness as an antecedent

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International Journal of Electronic Finance, Vol. 3, Iss. 1, 2009-03 ,pp. : 64-76

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Empirical study of mapping adaptation antecedents of electronic money

By Kaur Mandeep   Nyangosi Richard   Arora Joginder Singh  

International Journal of Electronic Finance, Vol. 5, Iss. 1, 2011-01 ,pp. : 1-14

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Measuring customer satisfaction with internet banking: an exploratory study

By Hwang Hsin-Ginn   Chen Rai-Fu   Lee Jia-Min  

International Journal of Electronic Finance, Vol. 1, Iss. 3, 2006-12 ,pp. : 321-335

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