Evaluating and prioritising critical success factors of TQM implementation based on fuzzy AHP

Author: Rezazadeh Aliasghar   Najafi Sajjad   Hatami-Shirkouhi Loghman   Miri-Nargesi Sina  

Publisher: Inderscience Publishers

ISSN: 1746-6474

Source: International Journal of Productivity and Quality Management, Vol.9, Iss.1, 2012-12, pp. : 1-24

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Abstract