A fuzzy-AHP-based framework for prioritising benchmarks in the service sector

Author: Augustine Manu   Jain Rakesh   Yadav Om Prakash  

Publisher: Inderscience Publishers

ISSN: 1746-6474

Source: International Journal of Productivity and Quality Management, Vol.5, Iss.4, 2010-05, pp. : 452-472

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Abstract