Relationship between the principles transmitted by consultants implementing the ISO 9000 standard and the loyalty of their clients

Author: Viadiu Frederic Marimon   Fransi Eduard Cristobal  

Publisher: Inderscience Publishers

ISSN: 1460-6720

Source: International Journal of Services Technology and Management, Vol.7, Iss.4, 2006-10, pp. : 320-331

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract