![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Author: Bourgault Mario Lefebvre Elisabeth Lefebvre Louis A. Pellerin Robert Elia Elia
Publisher: Inderscience Publishers
ISSN: 1468-4330
Source: International Journal of Management and Enterprise Development, Vol.6, Iss.2, 2009-01, pp. : 212-229
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Measuring service quality: A hybrid methodology
By Bennington Lynne Cummane James
Total Quality Management, Vol. 9, Iss. 6, 1998-08 ,pp. :
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)